Help & Contact
Do you have any questions? - we have the answers!
Here you will find a summary of frequently asked questions. We have divided them into different subject areas so that they are easy to read. However, if a question remains unanswered, please contact our customer service.
CUSTOMER ACCOUNT
How do I log in to my customer account?
At the top of the homepage you will find the section "My account". Here you can register or log in with your login details.
How do I create a new customer account?
Here you can set up a customer account quickly and easily.
I have forgotten my password.
You have a function in the customer login area with Forgotten password. Simply click on it and enter your e-mail address. You will be sent an e-mail with a link to reset your password.
ANSWER NOT FOUND?
Can't find what you're looking for? Then get in touch with us and we will take care of it personally: Contact