Returns
The item was ordered incorrectly or you no longer need the goods?
In this case, you can of course return the package to us and we will refund you the full purchase amount. It is important that the goods are new and unused. We cannot take back or exchange used goods without the original packaging.
Return shipment: Fill out the enclosed complaint form and enclose it with the package. If you no longer have it, you can download it download it here.
Send us the unused and unassembled goods, in their original packaging and with sufficient postage in a shipping carton:
RWN Moto
Am Knipprather Busch 15
40789 Monheim am Rhein
Monheim am Rhein, Germany
We will check your return shipment upon receipt and exchange or refund it as soon as possible. Please note that this may take a few days.
In the event of a refund, you will receive the money back via the payment method.
Customs duties
Possible customs duties in the form of import fees or local taxes (unless otherwise stated) are to be borne by the buyer. RWN Moto is not liable for any costs.